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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Randall Peterson

November 8, 2023

5  out of  5 rating by Randall Peterson
"Good people. They do excellent work. Well satisfied with the insurance rates.Friendly office staff."

Brian Bode

June 30, 2023

5  out of  5 rating by Brian Bode
"John & his team are the best! Long time customer, recommend without reservation. Super responsive, professional and a great advocate. Personal service still means something today, and John and staff exemplify this."

Paradise Pools & Spas Greensboro

February 18, 2023

5  out of  5 rating by Paradise Pools & Spas Greensboro
"You'll be thankful if you have John Klopp as your insurance agent. The underwriters for the insurance company were trying to deny me of a claim after I received damage to my home from a storm. John personally took on the fight by coming out to my property to see the damage and investigate and make a true account of what had happened. I can't think of a more upstanding gentleman. John WON'T let you get beat up by big suits who only see you as a number. 25 years my agent and 25 more to come. Thanks John for always having my back!"

Larry Richardson

February 13, 2023

5  out of  5 rating by Larry Richardson
"After 30 years+ with another company, I elected to switch homeowners and automotive insurance in hopes of saving some money and more importantly, finding better customer service. I accomplished both objectives by going to John. He was fantastic to work with me in reviewing my insurance to help determine exactly what my needs were, as well as what I didn't need. In addition, I now know that if I should have any insurance issues, John is available 24/7, and more than ready to provide that personal service that was so lacking from my previous insurance company. I couldn't be happier with the coverage for Auto & Home that John put together for my wife and me. I highly recommend that anyone looking to change or add insurance contact John Kloop. There is no pressure to buy from John, but his down to earth personality and his willingness to go that extra mile for you, makes you to realize just how important it is to have someone you like and trust working with you and for you."

JudyK D

January 28, 2023

5  out of  5 rating by JudyK D
"John is the most responsive agent I have ever worked with, and a nice guy to boot. I wouldn't use anyone else."

Chris Greenwood

December 4, 2022

1  out of  5 rating by Chris Greenwood
"Problems from the start when I moved to NC. I've had state farm for close to 20 years and the way they are now handling things is dissaspointing. Underwriting taking 4 months to make changes. Misinformation from the individual branch. When you told "State farm" doesn't think they owe you a refund, but I do from the agent- screw this company. Happy to leave."

Kimberly Ahoutchiales

October 7, 2022

5  out of  5 rating by Kimberly Ahoutchiales
"Amazing people and best insurance ever. Always on point love them wouldn’t go any place else."

Respect Karma1st

October 4, 2022

5  out of  5 rating by Respect Karma1st
"I really like this company John and Elena she's so bubbly and both very RESPECTFUL both has always helped me in and out of situations in which I'm very grateful for so in other words I definitely recommend people to them you really tell you're not just the dollar sign even though you know they're doing their job.. They REMEMBER your name an who u are I LOVE THAT!! so I'm satisfied and I will continue to do business with them🤝🤝"

Patricia D

June 30, 2022

5  out of  5 rating by Patricia D
"You guy’s ROCK ♥️♥️♥️♥️♥️♥️♥️I LOVE YOU ALL"

jacob schmidt

May 17, 2022

5  out of  5 rating by jacob schmidt

Diana Rhodes

August 15, 2021

5  out of  5 rating by Diana Rhodes
"John and Susan are awesome to work with. They acknowledged my concerns and found the best value for my needs! Definitely recommend them!!"

Rani Agarwala

October 6, 2020

5  out of  5 rating by Rani Agarwala
"The Klopp husband & wife team is amazing! They took the time to learn & CARE about my individual home & auto needs like no other! Lowered my premiums in both home & auto while adding an umbrella policy for further peace of mind while significantly increasing my coverage! Forget about the rest the Klopp’s are the BEST! Thank you!!!"

james palmer

October 4, 2020

5  out of  5 rating by james palmer
"Great service."

Jennifer Welch

February 5, 2020

5  out of  5 rating by Jennifer Welch
"Great service"

Diahnna Gilliam

September 10, 2019

5  out of  5 rating by Diahnna Gilliam
"I miss them so much.. Much love!!!😘"


August 29, 2019

5  out of  5 rating by Chris B.MASTER
"I can promise you .... You will not find another ins agent like John and the compassion he has for his clients is bar none and his staff is on point and handle the office and calls and claims like it was their own family ..... John has proven his worth many times over with me and the many I recommend there .... There is ins. Agents ..... And then there's John Klopp .... 5 Star agent with 5 Star service ..... 5 star employees . 10 years strong with him and not one complaint .. fastest claim handling as well when needed ."

Ivy Kidd

August 23, 2019

1  out of  5 rating by Ivy Kidd
"I was Misinformed by each agent in this office which has caused me struggle and turmoil. I am Dissatisfied ! The only option I was given for THEIR error was to find another insurance company. Mind you I have two cars, life, and renters insurance through them! Yet they could careless ! I wouldn’t recommend this office to ANYONE ! If I could rate a ZERO i would ! ."
Profile photo of Jim Barton

Jim Barton

May 26, 2019

5  out of  5 rating by Jim Barton
"Dog friendly"

Jessica Krumsiek

April 11, 2019

5  out of  5 rating by Jessica Krumsiek
"I love having them! Great staff and very helpful!!!"

Shawn Arrington

March 30, 2019

5  out of  5 rating by Shawn Arrington
"Love these people! Always helpful and friendly 😊"

Terry Underwood

October 2, 2018

3  out of  5 rating by Terry Underwood

Terry Underwood

September 22, 2018

3  out of  5 rating by Terry Underwood
"Good ins"

john mattey

March 1, 2018

5  out of  5 rating by john mattey
"great agent and staff"

Kimberly Hutter

June 6, 2017

5  out of  5 rating by Kimberly Hutter
"John Klopp's agency has been caring, courteous, and exemplary. I have lived all over the US, having experienced a variety of State Farm Agents (raised with State Farm, as my father was an agent), and John Klopp is a hands-on agent. He's at his office, answers the phone, and returns my calls. He always goes the extra mile to make sure I'm taken care of. I highly recommend John Klopp as an agent."