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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristina Ragatz

December 4, 2024

5  out of  5
rating by Kristina Ragatz
"Very communicative and helped explain which insurance plan would work best for us. Thank you!!"
We responded:
"Thank you Kristina, glad I could help you and your family. "
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James Zatolokin

September 24, 2024

5  out of  5
rating by James Zatolokin
"I am extremely pleased with the outstanding service provided by Miriam Alvarado and her team at State Farm. They have made the process of setting up my renter’s insurance and car insurance seamless and stress-free. Miriam is highly knowledgeable, responsive, and always takes the time to provide clear explanations and answer any questions I have. I feel like a valued client and have great peace of mind knowing that I am well-covered. I highly recommend Miriam and her team if you are seeking personalized, top-tier service."
We responded:
"James, thank you so much for taking the time to write such a wonderful review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our team, specifically Miriam. We look forward to being your personal, local insurance agency team. John Klopp"
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Abbie Gardner

September 16, 2024

5  out of  5
rating by Abbie Gardner
"I trust John Klopp with all of my insurance needs! He is always there when I need him. Great human, great agent!"
We responded:
"Abbie, you are so kind. My team and I greatly appreciate you and your business with my agency. Thank you. "
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Kay Phillips

April 17, 2024

5  out of  5
rating by Kay Phillips
"I recently met the friendliest and most knowledgeable State Farm agent, Gina McAllister. Our introduction to each other began with her email to me following my relocation to North Carolina. She worked diligently to meet my needs and get my insurance coverage transferred. I am so please to have met Gina and look forward to continued conversation. Additionally, I met John Klopp, who is just as personable. I appreciate the attention he gave to me and the insurance advice he gave, which I am following. I commend and highly recommend this team of professionals."
We responded:
"Thank you for your 5 star, very kind, review Kay. We are fortunate you selected our agency to assist with your to move to North Carolina. Both Gina and I enjoy working with you. While we are lucky to have amazing clients like yourself, there are a few that make lasting impressions. You are certainly someone Gina will never forget. Thank you for making her feel so special. "
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Chandler Smith

April 16, 2024

5  out of  5
rating by Chandler Smith
"Gina was amazing to work with!!! She was incredibly thorough and explained the insurance process to a point where I was able to understand since I am not very savvy with insurance. She is incredibly personable as well. I plan to work with her again in the near future! Thank you Gina!!!"
We responded:
"Chandler, thank you for your comment regarding the professional service Gina provided to you. She is an asset to so many just like you! "
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Randall Peterson

November 8, 2023

5  out of  5
rating by Randall Peterson
"Good people. They do excellent work. Well satisfied with the insurance rates.Friendly office staff."
We responded:
"Randall, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - John"
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Brian Bode

June 30, 2023

5  out of  5
rating by Brian Bode
"John & his team are the best! Long time customer, recommend without reservation. Super responsive, professional and a great advocate. Personal service still means something today, and John and staff exemplify this."
We responded:
"I really appreciate your comments Brian, we certainly enjoy helping the Bode family whenever we can be of service. Thank you for your loyalty and friendship over the years, I am very thankful. "
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Paradise Pools & Spas Greensboro

February 18, 2023

5  out of  5
rating by Paradise Pools & Spas Greensboro
"You'll be thankful if you have John Klopp as your insurance agent. The underwriters for the insurance company were trying to deny me of a claim after I received damage to my home from a storm. John personally took on the fight by coming out to my property to see the damage and investigate and make a true account of what had happened. I can't think of a more upstanding gentleman. John WON'T let you get beat up by big suits who only see you as a number. 25 years my agent and 25 more to come. Thanks John for always having my back!"
We responded:
"Ray, thank you for allowing me to be your local, personal insurance agent. It has been a true pleasure working with you through the years....here is to 25 more!"
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Larry Richardson

February 13, 2023

5  out of  5
rating by Larry Richardson
"After 30 years+ with another company, I elected to switch homeowners and automotive insurance in hopes of saving some money and more importantly, finding better customer service. I accomplished both objectives by going to John. He was fantastic to work with me in reviewing my insurance to help determine exactly what my needs were, as well as what I didn't need. In addition, I now know that if I should have any insurance issues, John is available 24/7, and more than ready to provide that personal service that was so lacking from my previous insurance company. I couldn't be happier with the coverage for Auto & Home that John put together for my wife and me. I highly recommend that anyone looking to change or add insurance contact John Kloop. There is no pressure to buy from John, but his down to earth personality and his willingness to go that extra mile for you, makes you to realize just how important it is to have someone you like and trust working with you and for you."
We responded:
"Thank you Larry. I have enjoyed working with you recently and look forward to being your new Good Neighbor. "
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JudyK D

January 28, 2023

5  out of  5
rating by JudyK D
"John is the most responsive agent I have ever worked with, and a nice guy to boot. I wouldn't use anyone else."
We responded:
"Thank you Judy, we greatly appreciate you allowing us to be your insurance team. "
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Chris Greenwood

December 4, 2022

1  out of  5
rating by Chris Greenwood
"Problems from the start when I moved to NC. I've had state farm for close to 20 years and the way they are now handling things is dissaspointing. Underwriting taking 4 months to make changes. Misinformation from the individual branch. When you told "State farm" doesn't think they owe you a refund, but I do from the agent- screw this company. Happy to leave."
Profile photo of Kimberly Ahoutchiales

Kimberly Ahoutchiales

October 7, 2022

5  out of  5
rating by Kimberly Ahoutchiales
"Amazing people and best insurance ever. Always on point love them wouldn’t go any place else."
We responded:
"Kimberly, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - John"
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Respect Karma1st

October 4, 2022

5  out of  5
rating by Respect Karma1st
"I really like this company John and Elena she's so bubbly and both very RESPECTFUL both has always helped me in and out of situations in which I'm very grateful for so in other words I definitely recommend people to them you really tell you're not just the dollar sign even though you know they're doing their job.. They REMEMBER your name an who u are I LOVE THAT!! so I'm satisfied and I will continue to do business with them🤝🤝"
We responded:
"Hello, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - John"
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Patricia D

June 30, 2022

5  out of  5
rating by Patricia D
"You guy’s ROCK ♥️♥️♥️♥️♥️♥️♥️I LOVE YOU ALL"
We responded:
"Patricia, thank you! We appreciate your business and feedback more than you know. Have an amazing July 4th weekend."
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jacob schmidt

May 17, 2022

5  out of  5
rating by jacob schmidt
"Beautiful"
We responded:
"Jacob, thank you for your review! We appreciate being your local insurance agency team."
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Diana Rhodes

August 15, 2021

5  out of  5
rating by Diana Rhodes
"John and Susan are awesome to work with. They acknowledged my concerns and found the best value for my needs! Definitely recommend them!!"
We responded:
"Diana, thank you. We appreciate you and your business with our agency."
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Rani Agarwala

October 6, 2020

5  out of  5
rating by Rani Agarwala
"The Klopp husband & wife team is amazing! They took the time to learn & CARE about my individual home & auto needs like no other! Lowered my premiums in both home & auto while adding an umbrella policy for further peace of mind while significantly increasing my coverage! Forget about the rest the Klopp’s are the BEST! Thank you!!!"
We responded:
"Rani, thank you for your kind words. It was wonderful meeting and getting to know your needs better. Thankful we could help."
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james palmer

October 4, 2020

5  out of  5
rating by james palmer
"Great service."
We responded:
"James, thank you for your business! We appreciate you."
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Jennifer Welch

February 5, 2020

5  out of  5
rating by Jennifer Welch
"Great service"
We responded:
"Jennifer, Thank you for your kind review! - John"
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Diahnna Gilliam

September 10, 2019

5  out of  5
rating by Diahnna Gilliam
"I miss them so much.. Much love!!!😘"
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Chris B.MASTER

August 29, 2019

5  out of  5
rating by Chris B.MASTER
"I can promise you .... You will not find another ins agent like John and the compassion he has for his clients is bar none and his staff is on point and handle the office and calls and claims like it was their own family ..... John has proven his worth many times over with me and the many I recommend there .... There is ins. Agents ..... And then there's John Klopp .... 5 Star agent with 5 Star service ..... 5 star employees . 10 years strong with him and not one complaint .. fastest claim handling as well when needed ."
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Jim Barton

May 26, 2019

5  out of  5
rating by Jim Barton
"Dog friendly"
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Jessica Krumsiek

April 11, 2019

5  out of  5
rating by Jessica Krumsiek
"I love having them! Great staff and very helpful!!!"
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Shawn Arrington

March 30, 2019

5  out of  5
rating by Shawn Arrington
"Love these people! Always helpful and friendly 😊"
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Terry Underwood

October 2, 2018

3  out of  5
rating by Terry Underwood
"Ins"